College Success Manager
Capital Region Sponsor-A-Scholar is seeking a dynamic individual to join our small but mighty team and serve as our College Success Manager. The ideal candidate will have experience working with high school and/or college-age students and enjoy their company. They will be inspired by our mission to assist students to succeed in high school, college and life. This individual will also be motivated by the opportunity to develop program initiatives from scratch, and they will be comfortable working with, and managing volunteers.
The College Success Manager is the main point of contact for Scholars and mentors throughout their time in the program. This individual has three main areas of responsibility: program management and administration (45%), student support (35%) and mentor management and recruiting (20%).
Interested applicants should send a resume, cover letter and short writing sample to Robin Christenson, executive director, by email email@example.com. Materials must be received by Wednesday, September 6th at 5pm. We are looking for a candidate to start in early October 2017. This is a full-time, exempt position. Some nights and weekends are required.
Program Management and Administration
- Monitor and adjust quality of service delivery based on regular feedback from participants and stakeholders (Scholars, parents, volunteers, staff) regarding service delivery and mentor-mentee relationship satisfaction.
- Manage individual relationships with students, volunteers and Academic Coordinators.
- Annually, with Executive Director, identify several measurable indicators of positive change (for Scholars, families and volunteers) and set benchmarks.
- Report regularly to Executive Director and Sponsor-A-Scholar’s Program Committee on student and alumni activity.
- Serve as staff liaison to Program Committee.
- Plan three annual Scholar induction events, and bi-monthly mentor-mentee gatherings. Aid mentor-coordinators in planning events as needed.
- Assist with the planning of Holiday Homecoming and Scholar Celebration events.
- Aid in the development of mentor and student communications, including bi-monthly mentor e-newsletter.
- Facilitate communication regarding Scholar accomplishments for use in marketing and donor outreach.
- Lead efforts to organize and streamline student data collection and implement a database for student information.
- Represent Sponsor-A-Scholar at community events and meetings as needed.
- Support Sponsor-A-Scholar’s Strategic Plan for program, as defined by the Board of Directors.
- In collaboration with the Academic Coordinators, coordinate academic and social support services to improve and expand programming to ensure Scholar readiness to enter and complete college.
- Maintain one-on-one contact with Scholars throughout high school and college.
- Identify opportunities for Scholar enrichment and career exploration and arrange.
- Identify existing and/or develop resources to assist inactive students to enroll in or return to college.
- Conduct outreach to college Scholars, obtain a copy of each student’s semester transcript, note achievements, and explore ways to help the student overcome obstacles.
- Arrange for stipend payments and update Scholar records, as necessary.
- Develop and manage a cadre of engaged college students and alumni to serve as “Angels” to newer college Scholars.
Mentor Management and Recruiting
- Manage the recruitment, training and oversight of volunteer mentors, a key component in the success of our college access and success model.
- Aid mentor coordinators in the ongoing management of mentors.
- Other duties, as assigned.
An ability to relate effectively with high school and college Scholars, their families, as well as with Sponsor-A-Scholar program staff and volunteers, and high school and college personnel. Competence in program budget oversight. Capability to promote Sponsor-A-Scholar’s programs and services within and outside the organization, to build strategic alliances with key partners in the academic, business and not-for-profit sectors, and to react in a timely, effective way to opportunities and challenges. Must be able to manage many projects at the same time. He or she will hold at least a Bachelor degree and have 3 or more years of experience working in teaching, student services, alumni relations or related field. Demonstrated commitment to social justice and social change, an interest in working with high school and college students, and an understanding of the challenges that underserved youth of promise face as they transition to and through college. Excellent written and verbal communications skills and social media aptitude. Mentoring experience a plus. Comfort with technology a plus. Proficiency with Microsoft Excel and database applications a must.